Refund Policy

Last Revised: 2022-07-04 19:50:06
All our users are very important to us, that's why SpeedVitals Private Limited ("Company"), has created the following Refund Policy to let You know how we handle the refunds for the purchases made on our website ("Website").
The terms "You," "Your," and "Yours" refer to the entity/ person/ organization using our Website. When this Policy mentions "we", "us,", and "our" it refers to the Company and its subsidiaries or /and affiliates. The term "purchases" refer to any product or service bought on our Website by You.
This Refund Policy is governed by our Terms of Use Policy.
For any questions regarding this Refund Policy or any requests regarding the refunds and returns, please contact us by email [email protected], or the Contact Page.
You have the right, without giving a reason, to claim a refund within 3 days, if the benefits/features provided by the purchase have not been used.
The right to withdraw from a distance contract within 3 days without giving a reason does not apply to legal persons (e.g. companies, entrepreneurs).
This Return policy does not limit Your statutory rights to withdraw or rights You may have in relation to incorrect, damaged or defective goods.

Standard Returns

Any order that You wish to claim refund must not be used. If the purchase to be refunded do not meet these conditions, we will be unable to offer a refund.
You must place your refund request within 3 days from the time of purchase.
Please contact our Support to begin the refund process, Support team will walk you through the process and help you.
You must exercise refund right responsibly. If you have used any benefits and features of the purchase, you may not be eligible for the refund.
A refund will be authorised by the same method that the payment was made. Depending on your financial institution, refunds can take up to 7 day to be credited to your original payment method. In all cases we have the right to suspend the refund until we have determined that you are eligible to claim the refund.
If You fail to meet the deadlines of our Return policy, we will be unable to offer a refund.

Accidental/Unintended Purchase

In case of an accidental purchase, you must contact our company at [email protected] within 3 days upon purchase and provide detailed information, such as:
  • Order number or Order name
  • Your Email (Associated with Your SpeedVitals account)